This discussion is about how Attensity is using unstructured data analysis to prevent churn in customer bases of Telecom, Consumer Electronics, and other verticals.
Sramana Mitra: Howard, let’s start with introducing our audience to Attensity. Tell us what the company does. Also give us some of your background.
Howard Lau: Thank you for this opportunity. Attensity is a Big Data company. The value that we bring is we ingest a tremendous amount of data. With the advent of social networking, a lot of the volume of this data that we ingest is obviously social data. It includes Facebook, Google Plus, and Twitter. As you know, Twitter has exploded onto the scene. At this point, it generates about 500 million tweets per day. We ingest that information into our system and then we analyze that information so that we can do query analysis based on topics defined by our customers. >>>
Machines replacing humans. Similar to what Andrew McAfee and Erik Brynjolfson point out in their article on the decoupling of productivity and job growth, Joe Shamir sheds some light on this trend of process automation within businesses.
Sramana Mitra: Joe, let’s start with introducing our audience to yourself as well as to ToolsGroup.
Joe Shamir: I’m Joe Shamir. I’m one of the founders of ToolsGroup. ToolsGroup has been operating in supply chain modeling, planning, and optimization for the last 20 years. We’ve achieved quite a deep coverage in terms of excellence in certain areas of the supply chain. We are currently serving 250 customers spanning all continents in about 32 countries.
Like most areas of IT, DevOps is going through its own reinvention through the intervention of Big Data. Let’s take a look.
Sramana Mitra: Vance, let’s introduce our audience to yourself as well as to Sumo Logic.
Vance Loiselle: Just a quick background on myself. I’ve been in IT for the last 20 years. I started in consulting at Accenture. I was a co-founder of a company in the data center automation space called BladeLogic. In the last decade, I saw first-hand a lot organizations trying to figure out how to automate a lot of the tasks and analysis that they have to do with their IT and applications investments. >>>
We have two interesting discussions in this interview with Naveen: one about Big Data and a second one about Corporate Incubation. As you know, in 1M/1M, we’re working on Corporate Incubation quite extensively. Naveen throws light on Xerox’s strategy.
Sramana Mitra: Naveen, let’s start with a bit of your background and also by setting the context of the old Xerox versus the new Xerox.
Naveen Sharma: First of all, thank you for this opportunity. My name is Naveen Sharma. I have a dual role in Xerox. I manage a resource lab in one of Xerox’s innovation center, which is in Webster, New York. Concurrently, I also have a role as the Chief Innovation Officer, Xerox Retail. As part of my Chief Innovation Officer role, I’m tasked to develop and deliver new innovations that can eventually become new Xerox services. Most people would associate Xerox with printing services, but over fifty percent of our revenue now comes from services. It’s an area that is growing as we take a vertical approach.We are looking to bring some innovations in retail IT, as well as IT applied to some of the specific domains, such as industrial, hospitality, or media.
Mike Byers is the chief executive officer of HighRoads, a company that helps its clients with benefits plan management and healthcare compliance through its cloud-based SaaS offering. Mike has studied at the University of Massachusetts at Amherst’s Isenberg School of Management and has more than 30 years of experience in finance and software. In this interview he describes HighRoads’ value proposition in the benefits and healthcare space and gives us a few interesting use cases.
Sramana Mitra: Mike, let´s start with introducing you as well as HighRoads to our audience.
Mike Byers: Thank you for the interview. I appreciate the opportunity. My background is an almost 30-year career that started in finance as a CPA. >>>
Steve Shine is the chief executive officer of Actian, which provides a reliable platform for customers to meet their real-time big data analytics needs. Steve studied at the University of Manchester and has more than 17 years of experience in the software industry. In this interview he talks about Actian and its unique value proposition, and he gives us interesting use cases on how big data analytics influences different industries and how it can be leveraged by young entrepreneurs for future projects.
Sramana Mitra: Steve, let´s start with setting some context for our audience. Tell us about Actian and you. >>>
Shaun Connolly is the vice president of corporate strategy at Hortonworks, a company with extensive experience in the application of Apache Hadoop, enabling companies to satisfy their big data needs through their Hortonworks Data Platform. In this interview, Shaun describes the services Hortonworks offers to clients, which include software support and consulting services. Shaun has worked for companies like VMware and SpringSource and has more than 25 years of experience in software. He graduated from Drexel University.
Sramana Mitra: Shaun, let´s start with some of your background as well as that of Hortonworks. >>>
Michael Wu is the chief scientist at Lithium. Lithium, as the company’s own website says, helps companies unlock the passion of their customers, providing a platform that customers can use to interact with these companies. Lithium is a social customer experience company with a collective 91 million users each month (more than Pinterest or LinkedIn), and it has helped companies like Sephora to build an social online experience and a tight-knit community of brand ambassadors on the Web. Lithium has also assisted companies like Verizon and Barclays do the same. In this interview, Michael discusses in detail what the platform does and how it helps companies gather insights on consumer behavior.
Sramana Mitra: Michael, what is your background? Tell us a bit about your company and what you do in big data.
Michael Wu: Lithium is a social customer experience platform. What that means is that we offer a platform for large brands to enable them to engage with their customers and also to enable customers to engage with each other. >>>
Rick Kieser is the chief executive officer of Ascribe, a company that provides a comment management platform to drive meaningful insights from customer comments and in doing so processes more than 300 million customer comments per year. Rick has more than 20 years of operating, management consulting, and venture capital experience. In this interview he talks about natural language processing and text analytics and explains why Ascribe is different from any other company in this space.
Sramana Mitra: Rick, tell us a bit about you and about Ascribe. What is the business? >>>
Yves de Montcheuil is the chief marketing officer of Talend, a company that provides data, application and business process integration solutions to organizations with the goal of leveraging their data assets. Yves has studied at the Grande Ecole des Sciences de l’Information et de l’Energie, commonly known as Supélec, and has more than 20 years of experience in corporate marketing, product marketing, and product management. In this interview he talks about Talend’s data integration solutions to help organizations leverage their data assets, providing a platform for those companies to specify their own parameters.
Sramana Mitra: Yves, let´s get to know Talend and you.
Yves de Montcheuil: I am the vice president for corporate marketing for Talend. I joined the company in its very early stages – I wasn’t there on day one, but on day two. >>>
Kon Leong is the chief executive officer of ZL Technologies. He studied at the IIT in Bombay, holds an MBA from the Wharton School and a degree in computer science from Concordia University. He spent more than eight years in various IT management and engineering positions and has created several successful startups, such as GigaLabs, a vendor of high-speed networking switches. In this interview Kon goes into detail about the unstructured data space and talks about the trend of merging structured with unstructured data. Furthermore, he shares with us his interesting views of the future of this space.
Sramana Mitra: Kon, let’s start with some of your background as well as an introduction to ZL Technologies. What do you do and what trends are you leading? >>>
Adriaan van Wyk is the chief executive officer of K2, a company that helps business customers make sense of big data analytics in order to make business decisions. The company started off in South Africa and through the years managed to create a global footprint with partners in Europe, the U.S., and Asia. In this interview Adriaan talks about the interesting journey of K2 towards becoming a global company and gives young entrepreneurs valuable advice on building up and running their own company – not only in the big data space, but in general.
Sramana Mitra: Adriaan, let’s start with some background about K2 as well as about you. >>>
Dr. Saed Sayad is the chief data scientist at AdTheorent, a platform that provides real-time analytics for advertisers. Saed is an adjunct professor at the University of Toronto and has more than 20 years of experience in data mining and statistics. In this interview he gives us detailed and technical information about the process of real-time analytics and how it is applied to website advertising. He also addresses the three challenges of this process: speed, accuracy, and scalability.
Sramana Mitra: Saed, let’s start with introducing our audience to you, your personal background, as well as the company AdTheorent. >>>
Chris Carter is the chief executive officer of Approyo, a company specializing in big data analytics. He is also member of the SAP Startup Focus Program, and a premium member of the 1M/1M program. In this interview Chris talks about Approyo’s view on big data and presents several use cases from various industry verticals, specifying how the company generates big data insights that help drive better business outcomes and ROI. Approyo focuses on SAP’s Hana platform, and is a good example of the platform eco-system trend that we’re seeing everywhere in the technology industry right now. This interview also touches upon Approyo’s evolution from a horizontal Hana solution provider to a more advanced developer of vertical solutions with real domain insight in industry segments such as energy management at hospital facilities.
Sramana Mitra: Chris, let’s talk about your company and about your background. >>>
JR Reagan is the chief innovation officer for the federal practice at Deloitte Services. He teaches innovation and creativity at John Hopkins University and holds a masters in management information systems from Bowie State University and a BA in sociology from the State University of New York. In this interview he talks about Deloitte’s creative environment and how the company creates big data visualization. Furthermore, he talks about his vision of the future of the visualization space and open problems that need to be addressed.
Sramana Mitra: JR, let’s start by telling our readers about yourself and the program you run at Deloitte.
JR Reagan: I am a partner in our federal practice at Deloitte. I am our chief innovation officer for the federal practice, but I also run a unique center called HIVE (highly immersive visual environment). >>>