Outsourcing: Manish Dugar, Senior VP And Global Head Of Wipro BPO (Part 1)

From its humble beginnings as a consumer products business in 1945, Wipro has become a global company that serves customers in IT, BPO and R&D. Although its headquarters remain in Bangalore, India, Wipro has expanded its service horizons to include, North America, Latin America, Europe and Asia.  >>>

Outsourcing: Ravi Pandit, Chairman And Group CEO, KPIT Cummins (Part 5)

Sramana Mitra: So, it is your IP, the innovation that you are doing is your IP?

Ravi Pandit: Significantly our IP. In some other cases it could be a joint IP. What that means is that we are able to take it to any customer that we want, but the other person, the automotive OEM will be able to use it in an unlimited manner in his own production. >>>

Outsourcing: Ravi Pandit, Chairman And Group CEO, KPIT Cummins (Part 4)

Sramana Mitra: And also entrepreneurs who play into that system; very interesting. So, are you seeing interesting developments in the area of location based services? We are seeing lots of location based services as they plug into the mobile phone and the GPS, the confluence of GPS and mobile phone and all sorts of infotainments. >>>

Outsourcing: Ravi Pandit, Chairman And Group CEO, KPIT Cummins (Part 3)

Sramana Mitra: Who is your first customer through which you learned the business?

Ravi Pandit: On the power train side, we started working with companies that are our partners, and then we bought a company in Bangalore called CJ Smith. CJ Smith has been a focused player on embedded software largely outside of the power train area. Between these two, we have been able to grow our business quite well. >>>

Outsourcing: Ravi Pandit, Chairman And Group CEO, KPIT Cummins (Part 2)

Sramana Mitra: Where are most of your customers, and where are most of your operation? Would you talk a bit about customers and how your company is organized geographically? >>>

Outsourcing: Ravi Pandit, Chairman And Group CEO, KPIT Cummins (Part 1)

About KPIT Cummins
A public company listed on the BSE and NSE, KPIT Cummins helps clients to develop domain-based intensive technology solutions for manufacturing corporations with special focus on automotive, transportation & manufacturing, energy & utilities, and defense & government.

About Ravi Pandit
After studying at MIT’s Sloan School of Management, Ravi Pandit began his career as an accountant. He has spent more than three decades in information technology and, with his team, has built KPIT Cummins.

Sramana Mitra: Hi, Ravi, and welcome to the Outsourcing series. If you would, please set some context for our readers and me about KPIT Cummins. We don’t know that much about the company, so we need to understand first what you do, what your business is, where you are, what size you are, the scale of your operations, and so on. >>>

Technology Balance Beam: Balancing Internal and Outsourced Tasks

A guest post by Shane Caniglia  

Marketing requirements and customer experience are driving the necessity for innovation and speed in our ever-changing business environment of delivering financial education. Right now, there are many simultaneously interlocking elements in development: Web initiatives and analysis, data capture and management, social media, and mobile applications. I consider these 5 key points when juggling multiple but equal priorities: >>>

Outsourcing: PV Kannan, CEO Of 24/7 (Part 7)

Sramana Mitra: Now, switching to the topic of entrepreneurship, you know this industry quite well. You have not just been 11 years with 24/7. You have also been in contact center technology for a much longer time.

PV Kannan: Yes.

SM: Would you point out some entrepreneurial opportunities for our audience? Around the world, entrepreneurship is booming right now. Assuming that you are speaking audiences in Malaysia, Spain, India, the U.S., Latin America, and so on, point them toward some opportunities. If you were a starting entrepreneur today, what kind of things would you look at? >>>