The educational technology sector, or “edutech,” is seeing both advances in and greater attention to niche markets. The growing integration of technology into people’s daily lives has provided a great opportunity for better learning and developmental apps. One such product comes from Zoe Peden, a co-founder of Insane Logic, a 1M/1M premium member company. >>>
Sramana Mitra: As you work on of figuring out what the best IT strategies are – mobile, social, cloud and big data – can you identify things you would like to do but are not able to because you haven’t been able to find a product or a solution? Maybe you could do it by putting in a lot of custom development efforts, but if people get something off the shelf that would really tempt you, what would that product be?
Oliver Bussmann: I think it is important to mention – and is also important for your readers – that we have set up an innovation culture in SAP. >>>
Sramana Mitra: If you look around at the startups and vendors who are innovating, which strike you as interesting?
Oliver Bussmann: On the social side, there is the integration of social into various business processes. I believe in that the next two years the Facebook or Twitter of the enterprise will be defined. That is something that is open right now. >>>
Sramana Mitra: How much of that are you doing inside SAP today?
Oliver Bussmann: We have over 1,200 projects that have been or are being implemented. We were the first HANA customer in 2010, by moving our customer relationship database into the HANA appliance. In this case we have 4,000 people in sales updating customer information. Every time they touch a customer, they have to update their opportunities. >>>
Sramana Mitra: I have a question about the different areas of apps. Obviously, there is a great deal of policy management going on in the enterprise. Twenty thousand people on devices using some permutation of 50 different tablet or phone apps. Not everybody gets to see everything. Is that correct?
Oliver Bussmann: That is the case today. We have user and access management that is also implemented on the mobile device. We have software to manage those mobile devices in a secure way. At any time we can see who is using what, and if there is any security breach we can see that, too. >>>
Sramana Mitra: Let me mention a few of the points you discussed. First, you said you have 20,000 devices that you are supporting right now?
Oliver Bussmann: Yes, we have 20,000 iPads. We are the second largest user of iPads. There is only one other, a Korean telecommunications company, with [more, at] 30,000 devices. We have 60,000 employees, so one third of our employees have a tablet. >>>
Oliver Bussmann is executive vice president and chief information officer of SAP AG. He counts 20 years of executive experience and previously worked for Allianz of America Corp. and Deutsche Bank. He is a pioneer of social media deployment for business-building and has received several awards, including the 2012 Social CIO and European CIO in the same year. In this interview, Oliver talks about how SAP applies social media in its business operations and how he envisions the merging of business and social life with new technologies in the future.
Sramana Mitra: These changes will have to be integrated. Let me tell you how we have designed a product or an environment in which we run our virtual incubator. It is not a simple design. We have video lectures and case studies. The video lectures are recorded videos. Then we have case studies that go with each of those videos that are in searchable text format. It is then all organized in metadata and authored, so you can a very efficient 50-hour core curriculum of all the things you need to learn if you go through those core modules. >>>