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European entrepreneurs often successfully bootstrap using services. The chasing investor from the get go disease is less prevalent on the other side of the Atlantic, although the virus from Silicon Valley has been traveling now to all corners of the world. Dapresy has crossed $7 million in annual revenue with minimum outside financing.
Sramana Mitra: Let’s start at the very beginning of your personal journey. It sounds like, Tobi, you’re the founder. Maybe, we’ll start with you and let’s go back to the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
Tobi Andersson: I was born in Sweden, in the Swedish countryside. Very early on in my life, I decided that one day I would like to earn the money to have the opportunity to buy a really big farm. That has always been my vision – to create something that, on one hand, can give me money but on the other >>>
Sramana Mitra: You said you have a team in India. How are you finding building a team in India at this point? Bangalore is a talent war economy.
Gurman Hundal: It’s a massively fun and exciting journey we’ve had in India. It’s one of the proudest journeys we’ve had. The best part of Media IQ is the culture and the real asset of this company is the people. A testament to that is we have staff of over 300 people now. In our six-year history, only about 15 people have left the firm. Our staff retention rate is well above 90%. It’s really difficult in India because there’s a lot of challenges. The fact that we managed to create a culture and environment that can, not only attract talent, but also retain talent is a success for us.
Sramana Mitra: When you talk about your differentiated culture, what is it about the culture that is differentiated? Why do people like it? >>>
Sramana Mitra: Who was your first client and how did you get that client?
Gurman Hundal: We went down the route of working with media agencies who represented the clients. Our first clients came from big agency groups like Publicist Media. Our first big advertisers were the likes of the Weight Watchers, Honda, British Airways, and O2. It started with some of the big UK brands but it was coming through their agencies.
Sramana Mitra: You were subcontracting with them? What were the terms of how you worked with these big agencies?
Gurman Hundal: We were just their media supplier. They would say, “We’ve got a million dollars of budget from a client. We’re going to give you $100,000.” This is campaign by campaign. >>>
Sramana Mitra: Besides this bank deal, was there any other strategic moves that you made that helped you accelerate?
Chris Folayan: There are many ways you can look at competitors. Who are our competitors? Competitors came to us in different forms and fashion. There were the brick-and-mortar stores and online stores that have a limited number of resources. We looked at all of these competitors and tried to figure out how we can differentiate ourselves. What is our USP? We ended up coming up with something that I think sets us apart. We ran with it really hard. We had the ability to bring stuff into the country in the cheapest and the fastest way, and we have the most diverse selection. Providing those three benefits and throwing that out to the public and letting them know that you can look at all of these competitors, but none of them can give them the three things we can was an important strategic move. >>>
Sramana Mitra: What year was this when you decided to start Media IQ?
Gurman Hundal: We launched in October 2010.
Sramana Mitra: What was the idea? What did you think you were going to do with Media IQ at that time?
Gurman Hundal: When you run online ads, you are actually sitting on a lot of data and learning a lot about your client’s business. Clients were just judging the effectiveness of advertising. If they invested $10,000 into a campaign, do they get an ROI of $100,000 in sales? We were confident we could always deliver results better than the rest of the market. >>>
Sramana Mitra: How much money did you raise?
Chris Folayan: We don’t disclose the details, but it was a seed round.
Sramana Mitra: When was this?
Chris Folayan: This was four years ago.
Sramana Mitra: So 2012.
Chris Folayan: Yes. >>>
Adam Schwartz: We don’t really know what to expect. Even if you’re a $4 million company, you’re still not that big. You don’t know how far this is going to grow. Are we going to grow 100% again or is it not going to scale that way? We’re just going three months at a time and just reinvesting profits into the business. We’re staying profitable and tight, and trying to use the same lessons we learned through BustedTees in terms of building something that is sustainable.
We could certainly take venture money. We could have taken it for BustedTees and we have been in a great position in TeePublic to take money. I’m an operating partner for a venture firm. Josh is a partner at a venture firm. We just feel like we want to do this in a different way. We were profitable in 2015 and we continue to invest. >>>
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
Gurman has bootstrapped a fast growth company using services. Read about his impressive journey.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
Gurman Hundal: I was born in England in a town about 30 miles from London. My family is from the northern state of Punjab in India. Even though I was born in England, I couldn’t speak English till I was about six years old. I have a British-Indian upbringing. My parents owned their own shoe shop in a shopping mall near where we live. I got an early exposure to family-run organizations. I went through the educational system within England. I went to University of Kingston where I studied Business. It was there where I started my career. >>>