Sramana Mitra: How did you acquire customers for your digital marketing?
JB Kellogg: We always say that we eat our own dog food. Everything that we do for ourselves is what we sell to our customers. We started doing digital marketing for ourselves which generated leads. We would call those leads and open those accounts. It’s a recurring revenue business.
>>>
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
This story discusses all sorts of interesting nuances, including DIFM vs. DIY. Read on.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
>>>Sramana Mitra: What percentage of your business is coming from these app marketplaces?
Florin Cornianu: A big part right now depends on partners.
Sramana Mitra: What percentage?
Florin Cornianu: Half.
>>>Sramana Mitra: You said it took you two years to get to $60,000 annual revenue. That’s 2010 then, right?
Florin Cornianu: It took us all the way to 2014 to get to a million dollars in revenue.
Sramana Mitra: Besides Google SEO for customer acquisition, was there anything else that you did for customer acquisition?
>>>Sramana Mitra: What was the product that you got together?
Florin Cornianu: It was a very small script that allowed you to build a contact form and put it on your website. Back then, there wasn’t any Google Forms.
We thought about automating the creation of contact forms. It turned out to be a product. Instead of selling the script, we decided to sell it as a subscription. We did it on a freemium model.
>>>
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
You may have been reading our PaaS coverage, as well as Bootstrapping by Piggybacking posts.
Well, Florin has built a $6M SaaS business using this methodology with just $1M in funding. What’s more, he has done it entirely from Romania and sells to largely a US customer base.
Excellent story!
>>>Sramana Mitra: If I were you, I’d take more of that responsibility on the fact that you didn’t necessarily know how to explain it to investors. If you did, this is not so difficult to understand.
Andrew Plato: I suppose. It is true that it took a lot of iterations to figure out how to describe the platform. The message there is that it’s the context problem. When you don’t have good context, you really need to be able to tell the story and you’ve to think about how the story will be heard and not how the story is being told.
>>>Sramana Mitra: Do you have about 50 customers right now?
Andrew Plato: That sounds right. We’ve got a mixture of some on our platform. It’s not quite 50. It’s probably in the low 20’s. We’d 12 on the platform as of this year. Plus some existing business.
Sramana Mitra: These 20 odd customers have all come out of your referral network?
>>>