Sramana Mitra: Would you say, looking back, that was not the right market to go into?
Sal Akbani: It was actually a good market. We just didn’t know what the heck we were doing.
Sramana Mitra: What do you think, looking back, did you not do or were not doing right?
Sal Akbani: Managing. We were poor managers.
Sramana Mitra: Poor people managers or poor marketing managers? >>>
Sramana Mitra: Help me understand the timeline now. When did you create this member program so you could keep the servers going? What year did you switch to being able to charge final value fee? What year did the membership program really start generating significant revenues?
Mark Dorsey: We launched the beta in June of 2008. The article came out in September of 2008. The membership program to buy more servers was launched in December. We started to realize significant amount of revenues a week after we started the program. To us, being able to buy another server was significant. That was significant revenue to us. >>>
Sramana Mitra: How did you mitigate the constrained budget?
Mark Dorsey: I’m really proud of this. It’s something that we take a lot of pride in. We identified that we had a very rabid seller fanbase who were willing to do whatever it took to make our company the most successful marketplace online. Realizing that, we created a guerrilla marketing group. We called this group the Bonanza Action Club. We invited the top 50 members of our site. >>>
Sramana Mitra: Your site operates as a two-sided marketplace except you store the inventory.
Sal Akbani: Yes, and we have currently 14 plus 1.
Sramana Mitra: What does that mean?
Sal Akbani: We have 14 active ones [warehouses] and we have one more coming up in Denver on June. We’re currently also working in Scottsdale to open our 16th [warehouse]. >>>
Sramana Mitra: What year did Bill start coding the product?
Mark Dorsey: That was in 2007. He started building Bonanza from the ground up. At that time, there were a lot of eBay alternatives. The opportunities were obvious. There were a lot of programs that allowed you to create an e-commerce marketplace by just filling out a form. These were website templates. He decided early on that he was going to build it from scratch.
Sramana Mitra: Was Etsy on your radar at that time? >>>

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Bonanza has scaled to over $75 million in revenue with just $1 million in funding. It was bootstrapped for several years before a penny of external financing was raised. Amazingly crisp execution. A must-read story of how a two-sided marketplace was masterfully seeded and scaled.
Sramana Mitra: Let’s start at the very beginning of your story. Where are you from? Where were you born, raised, and in what kind of background?
Mark Dorsey: I am from Los Angeles, California. That’s where I was born. I was raised in Southern California. In hindsight, there >>>

If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
Sal has bootstrapped Gateway Classic Cars to over $10 million in revenue. Another great story of how a two-sided marketplace was masterfully seeded and scaled in a niche market.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
Sal Akbani: We have the same ancestry. My parents were from India. I was born in Pakistan. My mother is from Calcutta. My dad is from Bombay. >>>
Sramana Mitra: You have, yourself, generated a huge amount of capital at this point through a couple of exits. You had an all-cash exit of $160 million plus a $900 million exit. That’s a lot of cash. You don’t really need to go anywhere for cash. You have plenty of cash. Culturally and strategically, in your subsequent businesses where you have all this cash sloshing around, are you still following the same kind of discipline of turning things profitable?
Bhavin Turakhia: Fundamentally, yes. The principles are the same. The only difference is we have the ability to take bigger bets and wait for longer gestation periods in exchange for growth. We haven’t compromised on fundamentals. I’ve always believed in the notion of focusing on value and not valuation. If you look at Flock today, more than 98% reviews are all four to five stars. >>>