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workforce productivity
Making Sense of Unstructured Information
Posted on Tuesday, Sep 4th
By David Hatch, Guest Author Unstructured information is considered by many to represent over 80% of an organization’s data, and yet it remains largely untouched by conventional BI approaches such as query and reporting tools. This includes text analytics and federated search of customer service notes, call center dialog, web pages, web logs, word documents,
