Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 2)

By Sramana Mitra and guest author Shaloo Shalini SM: What is the scope of your internal IT organization? What you mentioned just now is the IT infrastructure piece for delivering your cloud-based offering or product as a cloud vendor. What about the internal requirements of RightNow as a company?

Thought Leaders In Cloud Computing: Laef Olson, CIO Of RightNow (Part 1)

By Sramana Mitra and guest author Shaloo Shalini The Software as a Service (SaaS) delivery model of cloud computing has seen steady and overwhelming growth that has cut across industries, verticals, and big and small enterprises. Worldwide SaaS revenue in the enterprise application software market was pegged at $8.5 billion in 2010, up 14.1% from

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Thought Leaders In Cloud Computing: Doug Menefee, CIO of Schumacher Group (Part 9)

By Sramana Mitra and guest author Shaloo Shalini SM: I would like to know what your thoughts are on entrepreneurial opportunities, some of the blue-sky opportunities in the context of cloud computing. This interview is part of program I run called One Million by One Million, and we want a million entrepreneurs to earn a

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Thought Leaders In Cloud Computing: Doug Menefee, CIO of Schumacher Group (Part 8)

By Sramana Mitra and guest author Shaloo Shalini SM: That covers our discussion on collaboration. I think collaboration is one of the biggest trends in the cloud environment today. My vision is to see more desktop telepresence.

Thought Leaders In Cloud Computing: Doug Menefee, CIO of Schumacher Group (Part 7)

By Sramana Mitra and guest author Shaloo Shalini SM: What are you hearing from Microsoft in terms of collaboration? You said you don’t have a lot visibility into the Google products roadmap, but what is Microsoft telling you about its product roadmap? This comment that Google is better at collaboration tools in the office environment

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