categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
webex
Building a New Venture Firm: Brian Jacobs of Emergence Capital (Part 3)
SM: There was a piece of the services industry that is well known, which is consulting services. That is not what you have in mind when you say services. BJ: Correct. We are talking about technology companies that use their technology to provide a service and usually they are using a network to deliver that
Trend Radar 2008: SaaS Impact on IT Infrastructure
As we go into the era of broader SaaS adoption inside the Enterprise, the CIO’s office has some new headaches coming, although overall, a simplification of the IT infrastructure is on course. Imagine. You are the CIO of a Fortune 500 company. Your organization has deployed Salesforce.com for CRM, Concur for Travel, Webex for Collaboration,
Pioneering Video Conferencing: Polycom CEO Bob Hagerty (Part 7)
SM: When you mapped out the acquisitions, were companies like PlaceWare and WebEx on your radar? BH: We considered it. SM: Was it too expensive? BH: No, we did buy one actually. We bought MeetYou. It did not resonate with our company. It did not fit our go to market, although we were technically in
TeleWebSales: A Methodology Discussion with Anneke Seley (Part 12)
SM: Webex is a very special case. They enabled a lot of the telephone selling by making it possible to demonstrate products over the web. AS: Exactly. Not only do they provide the technology, but they are a showcase for using the technology they provide. It is an incredible machine in terms of process. They
TeleWebSales: A Methodology Discussion with Anneke Seley (Part 11)
SM: I think what I have seen is that India is incredibly process oriented. The big outsourcers who are doing call center type processes in India are on the ball in terms of process. However, it has mostly been in a customer support role and a technical support role; it is all inbound. The extra
Sharat Sharan’s On24: Lead Generation Through WebCasting (Part 2)
SM. Where did you get the idea for your current venture? What is your domain experience in the segment? SS: When I joined ON24 in 1998, we had 2-3 people. We were using streaming audio and video but the business model had not been developed. I saw that as an opportunity because streaming was in
Enterprise 3.0 = (SaaS + EE + SME + TWS)
So the variable I talked about adding to the Enterprise 3.0 formula is Small Medium Enterprise (SME). Why is SME important? You’ve heard me say this before. But let me reiterate. For one thing, there are 25 Million of them, with an enormous spending power. To give you an example of a software company that
Enterprise 3.0 Framework: Recap
I wrote a framework piece defining next generation Enterprise software, and wrote a number of derivative pieces on the subject about specific companies. Just like we added to the Web 3.0 framework last week, this week we need to add to the Enterprise 3.0 framework as well. But first, here’s the recap. Definition: Enterprise 3.0
