SM: I heard you say a few things that I’d like probe into. Transcription, automatic transcription, is that a requirement that your customers are asking for? DG: No, it’s not a requirement. Henry Ford said that what he would have given his customers if they’d asked for it would have been a faster horse. SM:
SM: I understand the motivation. I’m asking more for a state of the union in that market. Since you’re an insider in that marketplace, it sounds like one of your strategies is to sell through these telecom providers. DG: Yes. It’s not our only strategy, but we believe it’s a great opportunity for the reasons
Remote workforces continue to grow and telecommuting becomes more commonplace every day as modern technologies like Web conferencing and video chats make it easier for people from all over the world to collaborate on projects or simply work from home. These types of conveniences save money for everyone, and companies like PGi strive to make
Sramana Mitra: Let’s talk about that topic for a second. You’re absolutely right. That is a platform that is going to be very difficult for a startup company to bring to market. What’s happening is that there are several camps that are trying to do that and don’t have a full solution yet. Salesforce.com has
SM: Given that vantage point, tell me about the organization’s cloud computing philosophy. Where are you coming from? What is the overall guiding principal that you are bringing to your clients? MP: That’s a great question again. I think from an Ernst & Young point of view – again we have to realize we are
By Sramana Mitra and guest author Shaloo Shalini SM: Let’s talk about moving to Google Apps or Google e-mail at some point. Right now you work on an Exchange platform. You have developed all your applications on top of the Microsoft environment. Now if you move to Google, all of that investment kind of becomes
By Sramana Mitra and guest author Shaloo Shalini SM: Based on my research, I see a distinct trend [toward] interesting private cloud deployment. LO: Very interesting! What would you say is the driver; I am curious to know. SM: I think it’s cost that is the driver, which is why I was probing that, to
By Sramana Mitra and guest author Shaloo Shalini SM: How do you handle pricing for a situation such as the private cloud deployment for the Department of Defense (DoD)? Your primary product is on a per user per month subscription model, right?