SM: You realize that this is tying, to some extent, into a world that came well before you guys and well before social media as the world where automated customer service based on natural language processing and automated email response systems? WO: Yes. It wasn’t a bad idea. It’s how do you provide a high
“Voices Heard Media released new data results demonstrating that its suite of social engagement applications (the EventBox) has increased unique visitors to clients’ sites by as much as 49%. The increased traffic was the result of social sharing of events, such as contests, polls and Q&As, to social media sites by participating users. In sharing