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Employees First, Customers Second (Part 4)

Posted on Sunday, Mar 13th

By guest author Vineet Nayar [The miniseries from Vineet Nayar’s book Employees First, Customers Second: Turning Conventional Management Upside Down ends with an excerpt about the fourth and final stage of the EFCS process: Recasting the Role of the CEO. Nayar is the vice chairman and CEO of HCL Technologies. His book is available from Harvard

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Employees First, Customers Second (Part 3)

Posted on Saturday, Mar 12th

By guest author Vineet Nayar [The miniseries from Vineet Nayar’s book Employees First, Customers Second: Turning Conventional Management Upside Down continues with an excerpt from the third stage of the EFCS process: Inverting the Organizational Pyramid. Nayar is the vice chairman and CEO of HCL Technologies. His book is available from Harvard Business Press; on Amazon, Powell’s Books,

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Employees First, Customers Second (Part 2)

Posted on Sunday, Mar 6th

By guest author Vineet Nayar [The miniseries from Vineet Nayar’s book Employees First, Customers Second: Turning Conventional Management Upside Down continues with an excerpt from the second stage of the EFCS process: Trust Through Transparency. Nayar is the vice chairman and CEO of HCL Technologies.]