Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 7)

By Sramana Mitra and guest author Shaloo Shalini SM: Let’s talk about moving to Google Apps or Google e-mail at some point. Right now you work on an Exchange platform. You have developed all your applications on top of the Microsoft environment. Now if you move to Google, all of that investment kind of becomes

Read Full Article »

Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 6)

By Sramana Mitra and guest author Shaloo Shalini SM: Based on my research, I see a distinct trend [toward] interesting private cloud deployment. LO: Very interesting! What would you say is the driver; I am curious to know. SM: I think it’s cost that is the driver, which is why I was probing that, to

Read Full Article »

Thought Leaders In Cloud Computing: Laef Olson, CIO Of RightNow (Part 5)

By Sramana Mitra and guest author Shaloo Shalini SM: How do you handle pricing for a situation such as the private cloud deployment for the Department of Defense (DoD)? Your primary product is on a per user per month subscription model, right?