By guest author Kate Vitasek In Search of a Better to Outsource Peter Drucker challenged companies to “Do what you do best and outsource the rest!” Unfortunately, too many companies jumped into outsourcing using the same approaches and methods that they used for procuring commodities and materials to run their operations. The result is that
By guest author Daniel Burrus The United States Postal Service has been doing poorly, financially, for years. With the advent of email and electronic bill payment, there’s been a dramatic drop in the use of the postal service, yet their expenses have increased. It’s thus no surprise they have recently announced big cutbacks to help rein