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Outsourcing: Amit Shankardass And Andrew Kokes Of Sitel (Part 4)
Posted on Thursday, Mar 3rd
By guest author Tony Scott Tony: What do you think is driving your clients to use outsourcing overall, and why do you think they are choosing you over other BPO and inbound call center providers? Andrew: I think the value proposition for outsourcing is essentially that it is better, faster, and cheaper. If you talked
