SM: What kinds of problems have you identified as big open problems you are going to tackle in the labs? TL: We are always working on making the service faster, scalable and more reliable. We have a team of folks that are looking for the 1 in 10,000 to the 1 in 100,000 “nasty thing”
SM: One of the concerns you must be facing now is how big can the CDN business be, and how fast can it grow? I am sure your investors like to see diversification as it is both risk and business diversification. Application acceleration provides that diversification, and I like it. TL: We consider it to
SM: How do you provide fast, reliable service globally? What is the secret there? TL: There are a bunch of things we do for that. In the old adage, having our servers near the end users rewards them. We sit on top of and find better routes on the Internet. We don’t change the protocol,
SM: This is a really big problem. How close to the last mile can you get? You are going to need millions of servers to cover the world. TL: I don’t think so. The way we think, a server can serve a gigabit a second. It is pretty economical. If you look at TV quality,
SM: So, you are saying that centralized data centers have higher latency, and thus lower throughput, and that prevents TV quality video or higher, making the video-on-demand experience unsatisfactory. Is there an example of this you could give? I think it would be helpful to illustrate the point. TL: We have a great case study
SM: Let’s take that question and apply it to all these recent media reactions you are getting about Level 3’s announcement that CDN is going to be a commodity and all these telcos are going to provide CDNs. [My previous coverage here.] TL: I think the Telcos have always provided CDN. There has been no
SM: You are saying that the middle does not have a business model supporting it. The first mile and last mile have business models, but the middle does not. TL: Right. The middle mile is where you get into a lot of problems with the Internet. It is because there is no money flowing in
SM: Let me ask you a couple of detailed questions on that framework. You have servers inside of various ISPs. The intelligence in that server is your technology and that is how you route traffic. Is that fair to say? TL: At a very high level that is correct. There is a lot of detail