Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 2)

Sramana Mitra: The part of the market I was referring to as the broader support market includes products like Assistly, for instance, which is inside of Salesforce.com, Zendesk, and a variety of startups and other companies that have come up with products in that space. Those are not what you compete with?

Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 1)

We’ve featured Citrix on the blog before. This time, we’re going to discuss the wonderful things that Citrix is doing in the cloud. Sramana Mitra: Hi, Elizabeth. Let’s start with a bit of your personal background as well as what Citrix is doing in the area of cloud-based support. Elizabeth Cholawsky: Right now I am

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Thought Leaders in Cloud Computing: Mike Toplisek, EVP, Product and Marketing, EarthLink (Part 4)

Sramana Mitra: So, it’s a technology-enabled solution. It’s not a people-empowered service; it’s software as a service. Mike Toplisek: That’s right. It’s about empowerment. We’re driving more toward that. We have a business with an existing cost structure that enables us to provide human touch as needed. We’ll service our customers in the way that

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Thought Leaders in Cloud Computing: Mike Toplisek, EVP, Product and Marketing, EarthLink (Part 3)

SM: This is an interesting discussion. When people read this interview, can they gauge how to determine whether or not they would be a fit for you? MT: Yes. It’s very broad. We play in multiple verticals. So, what we’re doing is alignment of value-add applications and bundling that with other necessary tools like collaboration

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Thought Leaders in Cloud Computing: Mike Toplisek, EVP, Product and Marketing, EarthLink (Part 2)

Sramana Mitra: Talk to me about some of the trends you are seeing. Mike Toplisek: We started a little less than a year ago bringing some of these cloud computing and IT services to small and medium customers. The interest in the older flows and the funnels have validated the trend we believed to be

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Thought Leaders in Cloud Computing: Mike Toplisek, EVP, Product and Marketing, EarthLink (Part 1)

Although you don’t have to forget what you already know about EarthLink, you will have to adjust your thinking a bit. Today, EarthLink is an IT services, network, and communications provider that serves more than a million consumers, with more than 150,000 business customers spread throughout the United States. Cloud computing is the wave of

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Thought Leaders in Cloud Computing: Jesse Lipson, Founder and CEO, ShareFile by Citrix (Part 5)

SM: Yes. I think one of the points that you raised earlier was that keeping on top of your email is no longer enough because messages are coming at you from all over the place. Even with Facebook messages, you can have them forwarded to your email, or you can have your LinkedIn messages forwarded.

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Thought Leaders in Cloud Computing: Jesse Lipson, Founder and CEO, ShareFile by Citrix (Part 4)

Sramana Mitra: When you look at cloud computing in general, where do you see startup opportunities? For example, in 2005, you identified file sharing as one of the opportunities. What do you see today from your vantage point? Jesse Lipson: I think a lot of customers, especially on the enterprise side, still have not adopted

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