By Sramana Mitra and guest author Shaloo Shalini SM: I see. That actually gives me a good segway into one of the most important discussions in your industry today, or at least the way the greater technology world hears about your industry, which is the movement of textbooks to e-books and the rise of the
By Sramana Mitra and guest author Shaloo Shalini SM: What is the scope of your internal IT organization? What you mentioned just now is the IT infrastructure piece for delivering your cloud-based offering or product as a cloud vendor. What about the internal requirements of RightNow as a company?
By Sramana Mitra and guest author Shaloo Shalini SM: What is your perspective on what Google is doing with Google Docs and Google Apps? PW: Well, for a lot of these kinds of applications is the same thing with the similar applications for the iPad. Our problem, or I guess our challenge, is compatibility. It
By Sramana Mitra and guest author Shaloo Shalini The Software as a Service (SaaS) delivery model of cloud computing has seen steady and overwhelming growth that has cut across industries, verticals, and big and small enterprises. Worldwide SaaS revenue in the enterprise application software market was pegged at $8.5 billion in 2010, up 14.1% from
By Sramana Mitra and guest author Shaloo Shalini SM: Well, sounds like it makes perfect financial sense that a private cloud is going to be more cost effective than an environment where there is a lot of duplication, no virtualization, and all of that. I know the financial answer to this question, but the question
By Sramana Mitra and guest author Shaloo Shalini SM: Okay, that gives us some context. Now let’s explore what your philosophy for computing is and where HMH is in terms of cloud computing adoption. Have you moved on from the pilot stage to broad deployment, and which workloads have you moved to the cloud?
The advent of iPads, Kindles and e-books coupled with cost effective, efficient, and scalable cloud computing technology is creating a big churn in the traditional publishing industry. Environmental concerns on electronic publishing aside, cloud computing seems to benefit the newer trends in publishing world such as ‘self publishing’ that does entail a fair amount of additional effort from the authors as opposed to traditional publishing, but helps in terms of scale, costs and time to publish.
By Sramana Mitra and guest author Shaloo Shalini SM: Are there other thoughts you have on entrepreneurship and how cloud computing could make a difference in the field of education? Say, from an administrative system’s point of view, the area that you are working on, related to the process of finding a college that is