By Sramana Mitra and guest author Shaloo Shalini SM: How active is this market segment comprising Netmagic-type cloud services in India? Are there a lot of startups coming up in that cloud segment? SB: No, no. Data centers have large startup costs, and there is a [high] barrier to entry. So, I don’t see that
By Sramana Mitra and guest author Shaloo Shalini SM: I would like to pursue the pricing aspect. Let’s say you are using SurveyMonkey in your organization and want all of your client service representatives to use SurveyMonkey and have access to or accounts in SurveyMonkey to be able to view their sets of customers and
You can’t charge very high per user fees for cloud based solutions in India context.
By Sramana Mitra and guest author Shaloo Shalini SM: The Akamai algorithm works by optimizing the routing of Akamai traffic in a way that is the fastest and with the lowest possible latency, which creates the advantage of those private infrastructures. So, there is a benefit to your data being closer as opposed to traveling around
By Sramana Mitra and guest author Shaloo Shalini SM: Are you using a platform as a service (PaaS) solution as a base to move your applications to the cloud? Are you using Google App Engine or Force.com or something similar? How are you putting those applications on the cloud? SB: Well, clouds mean different things
By Sramana Mitra and guest author Shaloo Shalini SM: Which e-mail system did you use before you moved to Google? SB: We had a mixture of Microsoft Exchange for the power users and open source components–based simple SMTP e-mail for nonpower users.
By Sramana Mitra and guest author Shaloo Shalini SM: What were the implications of the decision to move to cloud-based servers from a cost structure point of view? In general, what analysis did you do to make that decision? I am sure there is a convenience aspect, which is one thing that I am hearing
By Sramana Mitra and guest author Shaloo Shalini SM: I am asking this from an IT point of view: What is the distribution of the employee base that you are supporting today? SB: We support both our employees and the franchisees with our IT. We have nearly 3,000 franchisees. We provide connections to them; we