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- The Accelerator Conundrum
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Thought Leaders in Cloud Computing
Thought Leaders In Cloud Computing: Diane Bryant, CIO Of Intel (Part 4)
By Sramana Mitra and guest authors Siddharth Garg and Rahul Nagpal Sramana Mitra: Even so, does it really make sense for all enterprises to design and architect the entire solution on their own? You are probably much more technology oriented than many other IT shops. I have to believe that there are many other IT
Thought Leaders In Cloud Computing: Diane Bryant, CIO Of Intel (Part 3)
By Sramana Mitra and guest authors Siddharth Garg and Rahul Nagpal Sramana Mitra: To summarize, you would say that if you were using Google apps, they would offer you a native implementation of that with the same functionality. Diane Bryant: Google started a consumer solution, and we are hardcore enterprise. I think maybe that is
Thought Leaders In Cloud Computing: Diane Bryant, CIO Of Intel (Part 2)
By Sramana Mitra and guest authors Siddharth Garg and Rahul Nagpal Sramana Mitra: And what kind of environments are these cloud applications working on from a user interface point of view? On the server side, I understand all these virtualization and scalability issues. What about on the client side? Is it all operating on a
Thought Leaders In Cloud Computing: Diane Bryant, CIO Of Intel (Part 1)
By Sramana Mitra and guest authors Siddharth Garg and Rahul Nagpal About Intel Intel Corporation is an American global technology company and the world’s largest semiconductor chip maker, based on revenue. Intel was founded on July 18, 1968, as Integrated Electronics Corporation and is based in Santa Clara, California. Outside of California, the company has
Thought Leaders In Cloud Computing: Mandy Edwards, CIO Of Sitel (Part 7)
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: That is true on the marketing side. You are talking about the pre-sale situation, market research situation where customers are trying to make a decision. But what about the actual customer support piece where you are a customer and you have bought a product. I
Thought Leaders In Cloud Computing: Mandy Edwards, CIO Of Sitel (Part 6)
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: So, are there nuggets of information that you can share about strategies you are using as far as cloud computing is concerned? Mandy Edwards: Well, in terms of strategy, everything we do has to be secure. We also have to understand risks and vulnerabilities, and
Thought Leaders In Cloud Computing: Mandy Edwards, CIO Of Sitel (Part 5)
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: In your industry, what is available today as infrastructure as a service? Obviously, storage was one of the first value propositions to be adopted as an infrastructure as a service, but is there something beyond that that is specific to your industry that you are
Thought Leaders In Cloud Computing: Mandy Edwards, CIO Of Sitel (Part 4)
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: Right. What is the procedure of updating the knowledge base? Let’s say your agents come up with a scenario that is not addressed in the knowledge base, and somehow or the other you have to figure out how to answer that question. How does that
