Sramana Mitra: Putting a wireless chip or a sensor into a device is a commodity business, but it is more of a disintegrated solution with which you differentiate your offer. Is that correct? Joel Young: That is correct. What we always did was looking for ways to create additional value. When we first had to
Sramana Mitra: So you are trying to transmit data from those devices into a centralized cloud environment for debugging, technical support, or customer service? Joel Young: Yes. It even extends to consumption and auditing purposes. SM: Are those devices then spitting out information that you are putting into the Salesforce.com cloud? JY: The devices tend
Sramana Mitra: How is cloud computing affecting your business? Which are the major trends you are tracking? Joel Young: As I mentioned, we provide iDigi, a device cloud which connects devices to the broader Internet. Anybody who wishes to get information can access the device through standard HTTP web services into the cloud. We store
Joel Young is the senior vice president of research & development and chief technical officer of Digi International, a machine-to-machine (M2M) solutions expert for improving business efficiencies. In this interview Joel talks about the integration of the company’s systems in businesses like Salesforce.com and future trends of “the Internet of Things.” According to Wikipedia, the Internet
Sramana Mitra: Could you summarize BMC’s philosophy in terms of your product roadmap in the area of the cloud? Mark Settle: We have a SaaS offering for one of our principal offers, our remedy service staff solution. Now customers can implement that on campus, as they have done in the past. They basically have access to
Sramana Mitra: There have been attempts to solve certain problems. But right now there is a larger focus on big data which is driving toward the mid-market. That is one of the trends I see. Certain corporations have tackled the big data problem for a long time by investing in big systems and custom-built solutions.
MS: There is an interesting site for travel agents. You, as the buyer of the vacation, enter a description of the type of vacation you want: if you want it to be a romantic experience, an athletic experience, a trip with your wife, etc. So, you provide a broad outline of the experience you are
Sramana Mitra: What do you consider being open problems right now? This is one of the areas in which our audience is always very interested. If an entrepreneur is looking for open problems to solve right now, where do you see opportunities? Mark Settle: That is a good question. Most of the large enterprises are