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- The Accelerator Conundrum
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Thought Leaders in Cloud Computing
Thought Leaders in Cloud Computing: Jared Wray, Founder and CTO of Tier 3 (Part 3)
SM: What is mid-tier or large environment? What kind of scale are we talking? What size company from a revenue or employee point of view? JW: I’d say a mid-tier is a $50 million to $250 million environment. So, with a company bringing in revenue of that size, when you think about scale, what we
Thought Leaders in Cloud Computing: Jared Wray, Founder and CTO of Tier 3 (Part 2)
Sramana Mitra: I have to say I’m having a little bit of trouble [accepting that]. Infrastructure as a service in a commodity, in one sense. Where is the thought leadership in that? It’s a matter of scale. It’s a matter of execution. Jared Wray: We see ourselves as a platform as a service, not really an
Thought Leaders in Cloud Computing: Jared Wray, Founder and CTO of Tier 3 (Part 1)
Businesses continue to move their operations to the cloud. So, the need for companies like Bellevue, Washington–based Tier 3 will continue to increase, as will the need for such companies to provide faster, more efficient cloud solutions. Tier 3 has provided large and small enterprises with an enterprise cloud platform that allows them to keep
Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 6)
Sramana Mitra: Let’s talk about that topic for a second. You’re absolutely right. That is a platform that is going to be very difficult for a startup company to bring to market. What’s happening is that there are several camps that are trying to do that and don’t have a full solution yet. Salesforce.com has
Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 5)
Sramana Mitra: I’m going to share a trend that I’m seeing right now, particularly in companies where the number of customers is very large. [Red Hat] has a large number of customers. The number of support calls can be very large. You know how customer support organizations are set up as level one, level two, level
Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 4)
Sramana Mitra: How many customers do you have in total? How many customers do you service from your entire IT infrastructure? Lee Congdon: Internally or externally? SM: Externally. LC: Certainly, [we have] hundreds of thousands [of customers] around the globe.
Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 3)
Sramana Mitra: Definitely. Let’s talk about collaboration. What is your current collaboration configuration, let’s say, or infrastructure? What are you using? What trends are you seeing? Collaboration is one of the areas where we are seeing the most adoption of cloud computing. Lee Congdon: We attempt to use open-source products. Our email infrastructure is Zimbra. We use
Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 2)
Sramana Mitra: The 33% that you have moved to the cloud already, what is the organizing principle of that? What have you chosen to move as the early steps? What have you chosen not to move yet? Lee Congdon: A strong partnership with Salesforce.com; we’ve been using their technology for more than five years for sales automation.
