Outsourcing: Tata Communications Interview (Part 1)

By guest author Tony Scott Introduction and History So, after reading a few of my previous interviews, do you still think that “outsourcing” is just about labor arbitrage of low-level tasks? I recently interviewed David Wert, global head of managed services at Tata Communications, and Niraj Sridhar, who leads Tata Communications Transformation Services (TCTS). They

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Wave 3 of Indian Outsourcing

By Sudhakar Ram, Guest Author Sramana had written about the Death of Indian Outsourcing a few months back. I got in touch with her, and since this was a subject I was passionate about, I have ended up writing this guest column on her blog!