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Outsourcing: Tata Communications Interview (Part 3)

Posted on Thursday, Jul 22nd

By guest author Tony Scott Labor Arbitrage or Value-Added Services? Tony: So if you look at these businesses overall, what percentage today is value-added services vs. labor arbitrage compared to five years ago, and what do you expect it to be five years from now? David: I think, taking TCTS as example, the first thing

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