Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 6)

By Sramana Mitra and guest author Siddharth Garg Marc Ferrentino: This is a very slick drag-and-drop kind of workflow tool that we were able to acquire, and that technology was then ported onto our platform. All of a sudden, that technology inherits everything underneath; it inherits our lasting database, and inherits the ability to publish

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Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 5)

By Sramana Mitra and guest author Siddharth Garg Marc Ferrentino: There is really no platform to bring together conversations between various groups; there is no platform for a really strong front office, in essence. There is no generic platform. It is very piecemeal right now, and because it is piecemeal it is hard to bring

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Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 4)

By Sramana Mitra and guest authors Siddharth Garg Marc Ferretino: Whether it is field services, even if it is even recruiting an HR person or [dealing with] IT services, they have basically built all these applications that they are innovating. They are trying new things, and in their case they don’t have to focus all

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Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 3)

By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: So, following your terminology, systems of differentiation is where software as a service is playing, and systems of innovation, the more experimental zone, is where platform as a service is gaining adoption?

Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 2)

Sramana Mitra: So, let’s talk about the concept of platform as a service a bit more. How do you view the world today? There are obviously different camps emerging. There is the Salesforce.com stack, so to speak, and then there is the Azure stack, the Google app engine and a [Google] stack emerging. But there

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Thought Leaders In Cloud Computing: Marc Ferrentino, CTA Of Salesforce (Part 1)

By Sramana Mitra and guest author Siddharth Garg About Salesforce Salesforce.com is an enterprise cloud computing company headquartered in San Francisco that distributes business software on a subscription basis. Salesforce.com hosts the applications offsite. It is best known for its customer relationship management (CRM) products and, through acquisition, has expanded into the area of social enterprise. It has been one of cloud computing’s biggest champions

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Outsourcing: Chris Coles, President And CEO Of HyperQuality (Part 5)

By Sramana Mitra and guest author Aditya Modi Sramana: It yours still largely a service business? Chris: Yes, it is. Sramana: What do you see happening? Given the trends you’re seeing and given your division or the product map you are operating with, how do you see the business evolving? Are you seeing more of

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Outsourcing: Chris Coles, President And CEO Of HyperQuality (Part 4)

By Sramana Mitra and guest author Aditya Modi Sramana: What is the employee split between the technology and the services organizations? What is the total head count? How many employees are in services and how many are in products? Chris: The total number of employees is a bit more than 600 right now. I would say

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