Thought Leaders in Cloud Computing: Joe Graves, CIO of Stratus (Part 2)

SM: So, tell me more. Here’s an interesting set of discussions that came out of my conversation with Jared, which [included] looking at the next decade. In the current scenario, his point of view is that there is about 60% of IT work, which is commodity work done in maintenance, backups, all sorts of IT

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Thought Leaders in Cloud Computing: Joe Graves, CIO of Stratus (Part 1)

Stratus opened for business when the Internet was still in its infancy and before the cloud even existed. Since then, the company has evolved into an organization that helps clients such as hospitals, utilities, credit card networks, and many others to provide efficient, consistent services to their own customers and clients. To further ensure quality

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 7)

Sraman Mitra: The point I’m trying to make is that there is a filter, and you’re making these bets with a lens in mind. Your end goal is to use these companies to get into larger companies that will acquire them. What I’m talking about is a scale of one million entrepreneurs reaching $1 million in

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 6)

SM: That’s exactly my point. You can, if you go into a niche that is an up and coming niche that is potentially underserved and you develop core competency – the real operating words are core competency. SD: Yes. Their story, their focus was very UI and design focused. Immediately before this, like I said,

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 5)

Sramana Mitra: You can set up a 1,000-person operation in a certain region, especially if you run your own university. I don’t think that should be a problem. San Dhawan: Right. SM: There are two other topics I want to explore. One is, how do you go from a $200 million to a $1 billion company,

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 4)

SM: You’re located in Bangalore? SD: The main sites are Bangalore and Pune, but we do have satellite offices in Mumbai and Delhi, Gurgaon. SM: Is there any thought in the company to look at other cities, more heartland cities, lower cost destinations? SD: Within India, do you mean?

Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 3)

Sramana Mitra: Do you sometimes do product development work for smaller companies for equity? Sanjay Dhawan: We did … not for equity per se, but it would be more from a risk and reward standpoint. We structure the engagement model where a portion of the payments are tied to either achieving certain outcomes or a

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 2)

Sramana Mitra: Let me ask my question again now that you’ve provided context that would be helpful for our readers about what you do. Let’s say Salesforce.com or IBM or a company like that is trying to make a decision about what are they going to build in-house and what are they going to outsource

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