SM: Why didn’t Flickr elect to work with you? JH: At the time we were competing with Yahoo Photos, and Flickr chose a small company who is producing product as their outsource manufacturer. That small company has signed up a number of sites who in the early days thought they were competing with Shutterfly. They
SM: Travel is a “context” that has great relevance for your business. JH: We think about that opportunity a lot. What is nice about our business is our customers engage with us frequently throughout the year. We drive our business in a couple of ways. First, you have your typical holidays.
SM: What are your margins on the photo book business? JH: We do not disclose margins specifically. What we report to Wall Street are prints which are all prints from wallet size to the 20×30 pictures, and personalized products and services, and that’s how cards, calendars and photo books are counted. What we have said
SM: You are focusing on personal memories and personal experiences exclusively. JH: Exactly, things which are near and dear. We have always been a password protected environment. I am not going to put the pictures of my three young boys across Flickr for everyone to see.
If you have missed these posts from my recent writings, today may be a good time to catch up on some reading: First, in the blogosphere, online media, old and new media, advertising – big changes have taken place. Here is a set of posts from the Deal Radar series that might help you make
SM: Before we move on with your Shutterfly story, can you shift gears for a second and tell us the history of Shutterfly? JH: Shutterfly was founded in 1999 by two employees of Silicon Graphics – Eva Manolis and Dan Baum. Eva was a product person and Dan was a technology person. They teamed up
SM: What timeframe was this work with Raging Bull going on? JH: This was in the 1998 – 1999 timeframe. We then raised a $20M round with CNET, CMGI put in money and we started doing some television on CNet TV. We had a financial hour and hired some on-air talent. It was a really
SM: Jeff, let’s start with your personal background. JH: I grew up in Brooklyn NY, lived in New Jersey, Philadelphia, Boston, New York, Washington D.C. and now out here in San Francisco. SM: Why so many locations? JH: Mostly in New York and New Jersey as a child. I was a strategy consultant and my