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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 7)

Posted on Wednesday, Nov 16th

Sramana Mitra: In my research so far, I have not seen a lot of great offerings in the social media analytics space that do a good job of taking a lot of data. I agree with you that yes, the relationships can easily be struck with the firms that are producing data – the Twitters

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 6)

Posted on Tuesday, Nov 15th

Sramana Mitra: Let’s talk about that topic for a second. You’re absolutely right. That is a platform that is going to be very difficult for a startup company to bring to market. What’s happening is that there are several camps that are trying to do that and don’t have a full solution yet. Salesforce.com has

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 5)

Posted on Monday, Nov 14th

Sramana Mitra: I’m going to share a trend that I’m seeing right now, particularly in companies where the number of customers is very large. [Red Hat] has a large number of customers. The number of support calls can be very large. You know how customer support organizations are set up as level one, level two, level

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 4)

Posted on Sunday, Nov 13th

Sramana Mitra: How many customers do you have in total? How many customers do you service from your entire IT infrastructure? Lee Congdon: Internally or externally? SM: Externally. LC: Certainly, [we have] hundreds of thousands [of customers] around the globe.

Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 3)

Posted on Saturday, Nov 12th

Sramana Mitra: Definitely. Let’s talk about collaboration. What is your current collaboration configuration, let’s say, or infrastructure? What are you using? What trends are you seeing? Collaboration is one of the areas where we are seeing the most adoption of cloud computing. Lee Congdon: We attempt to use open-source products. Our email infrastructure is Zimbra. We use

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 2)

Posted on Friday, Nov 11th

Sramana Mitra: The 33% that you have moved to the cloud already, what is the organizing principle of that? What have you chosen to move as the early steps? What have you chosen not to move yet? Lee Congdon: A strong partnership with Salesforce.com; we’ve been using their technology for more than five years for sales automation.

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 1)

Posted on Thursday, Nov 10th

In 1994, Marc Ewing created his own distribution for Linus Torvald’s Linux, called it Red Hat Linux and released it in October of that year. After merging with  Bob Young’s ACC Corporation in 1995, the company was renamed Red Hat Software. Today, Red Hat is a global company that provides enterprises with technology and services

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Building a New Venture Firm: Brian Jacobs of Emergence Capital (Part 3)

Posted on Wednesday, Feb 27th

SM: There was a piece of the services industry that is well known, which is consulting services. That is not what you have in mind when you say services. BJ: Correct. We are talking about technology companies that use their technology to provide a service and usually they are using a network to deliver that

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