Bootstrapping to $13 Million in 4 Years in Niche E-commerce: Pavel Sokolovsky, CEO of eComfort.com (Part 3)

Sramana: Our audience is very familiar with price comparison engines as consumers and as businesses. The new perspective you are bringing is the experience of working with price comparison engines as an e-commerce site. You said that you submit your site and a structured data set to the price comparison engine. I thought that price

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Bootstrapping to $13 Million in 4 Years in Niche E-commerce: Pavel Sokolovsky, CEO of eComfort.com (Part 2)

Sramana: What specific steps did you take to get the business launched? How did you acquire your customer base? Pavel Sokolovsky: We put up a website using open source software. I had a bit of a technical and development background. Victor took on the challenge of accurately describing the products on our site. He did

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Bootstrapping to $13 Million in 4 Years in Niche E-commerce: Pavel Sokolovsky, CEO of eComfort.com (Part 1)

We continue to be bullish about niche e-commerce as a category to build sustainable businesses in. This story is a further illustration of the trend. Sramana: Pavel, let’s start at the beginning of your story. Where are you from? What is the genesis of your entrepreneurial aspirations? Pavel Sokolovsky: I was born in Minsk, Belarus.

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Bootstrapping a Category Leading E-commerce Company: Tony Ellison, CEO of Shoplet (Part 7)

Sramana: I would imagine you are using the private label strategy to drive margins up, correct? That is one of the levers that you can push. Tony Ellison: Yes, that is correct. Sramana: What categories offer you the best levers for your private label strategy?

Bootstrapping a Category Leading E-commerce Company: Tony Ellison, CEO of Shoplet (Part 6)

Sramana: You have crossed a lot of categories that are not traditional for your market area. What was the strategy behind that decision? Tony Ellison: We are the first in our industry to cross the traditional lines of office supplies and offer many unconventional products that businesses need. This is important because we cater to

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Bootstrapping a Category Leading E-commerce Company: Tony Ellison, CEO of Shoplet (Part 5)

Sramana: Tell me a bit more about merchandising. Outside of the core office supplies, what else belonged in your product portfolio? Tony Ellison: Today, we have close to 600,000 items with a mantra of social responsibility. There is no reason why businesses should not purchase eco-friendly products, especially since the prices have dropped and the

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Bootstrapping a Category Leading E-commerce Company: Tony Ellison, CEO of Shoplet (Part 4)

Sramana: In 1996, you added more people and secured an office. Was there any difference in your distribution or customer acquisition strategies? Tony Ellison: There was a lot of change in 1996. The biggest expansion was in terms of people and our margins started to erode because of that added expense. We also started adding

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Bootstrapping a Category Leading E-commerce Company: Tony Ellison, CEO of Shoplet (Part 3)

Sramana: Does your business model still rely on third party logistics? Tony Ellison: Yes, by and large. We have a lot of 3PL relationships as well as a lot of private brands. Today, we offer over 600,000 items. We are in close to 16 different major categories. We started in CD-ROMs and then moved into

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