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HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
sandip sen
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 6)
Sandip Sen: I think rural BPO is an interesting concept. It will take a little time. The problem with the fourth tier cities is that this business will need the infrastructure. So, some of these cities need to have the infrastructure to be able to support a BPO, but there is a trend and we
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 5)
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: How big is your Argentina operation? Sandip Sen: We have two centers in Buenos Aires. We have a center in Cordoba, a center in Tucumán, a center in Mar del Plata, and a center in Bahia Blanca, which means we have six centers and we
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 4)
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: How large, in terms of the size of the voice industry in the Philippines compared the size of the industry in India? What is the relative scale of that right now? Sandip Sen: I think the Philippines, for the first time, has just overtaken India
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 3)
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: Would you tell us more about the five verticals you work in? Sandip Sen: Our biggest verticals are financial services, so these are banks. We work today for some of the largest banks, like JP Morgan Chase, American Express, Bank of America ,and Citibank. The
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 2)
By Sramana Mitra and guest author Aditya Modi Sandip Sen: So, after starting to stabilize the U.S. operations, we realized another thing, which was again different for a BPO provider. We realized that there was a large domestic provider in India, and because India is an emerging economy – it was growing at a fast
Outsourcing: Sandip Sen, President And CMO, Aegis (Part 1)
About Sandip Sen Sandip Sen is president (Americas) and chief marketing officer of Aegis. He was the founder CEO and COO of Customer First Services, which was formed as a result of a management buyout in 2001. During his tenure at Customer First Services, it became one of India’s largest domestic call center companies with
