CEO Mitch Russo tells the story of how he built TimeSlips and sold it to Sage. Very entertaining as well as instructive. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background? Mitch Russo: I was born in New York.
Sramana Mitra: If you have a lot of e-commerce customers, does that mean you are building in the capabilities of running a full e-commerce shopping cart, for example, into your portfolio? Joe Langner: With the number of customers we have and the time we have been on the market, we either produce those capabilities ourselves
Sramana Mitra: Where does BlackBerry fit into all of this? This is a segment that has high BlackBerry adoption. Joe Langner: The devices we are writing to are those two [Android and iOS] at this point. I haven’t seen the BlackBerry adoption as much. They lost a lot of mind share in the marketplace.
Sramana Mitra: The bottom line is that you provide mobile app content to the entire ERP suite. Joe Langner: Yes. The change within our business is that we change the apps once, but then they work with the multiple solutions we have. The customers don’t have to change their whole backup by turning off their
Sramana Mitra: What percentage of your customers consists of IT or IT-enabled businesses? Joe Langner: Depending on what you define as IT or IT enabled, across all of Sage mid-market customers, 16% to 19% fall into that category. SM: What are we seeing in this segment as far as needs and behaviors?
Sramana Mitra: At the level you are talking about, the competitor is no longer QuickBooks, it is Intacct and Netsuite. Joe Langner: When you look purely at the enterprise resource planning (ERP) of Netsuite and Intacct, you can say that there can be friction. We do want to have the best ERP and the best
For the past 15 months, Joe Langner has been the executive vice president of mid-market solutions for Sage North America. He comes with an extensive management background which includes strategic planning, operational excellence, and profitable growth. In this interview he discusses mobile and social applications and Sage’s current position on the market regarding those applications. Sramana
By guest author Praveen Kumar ePhiphony Incorporated develops and publishes the inventory investment optimization solution suite Phitch, which provides software add-ons to existing accounting enterprise resource planning (ERP) and accounting packages that make it easier to optimize inventory. Phitch is designed to boost the performance of ERP platforms by determining inventory alerts, reorder points, safety stocks, and order