Sramana Mitra: How long have you sold the service? Stephanie Leffler: We started in January 2011 – about five years. Sramana Mitra: Tell me a little bit more about how this services business ramped up. Amazon was sending you people. You were managing their larger Mechanical Turk project using your platform. Did all leads come from
Stephanie Leffler: I remember Amazon called us about a year into this project and said, “How are you pushing so much work through Mechanical Turk?” We said, “We built this software platform to manage it, so it’s really easy for us to push a lot of work out there.” They asked us to come out
Sramana Mitra: How much did you do in 2014? Joe Kinsella: We don’t disclose our revenue numbers. Sramana Mitra: How many customers did you close in 2014? Joe Kinsella: We went from nine customers in 2013 to around 60 in 2014. It grew to 300 in 2015 and we’re 600 plus now. Sramana Mitra: What
Blackbaud is a SaaS company that caters to the philanthropic segment—helping non-profits manage their donor management workflows. This interview explores the trends and evolutions of the sector. Sramana Mitra: Let’s start by introducing our audience to Blackbaud and yourself. Mary Beth Westmoreland: I’m Chief Technology Officer and Senior Vice President of Product Development at Blackbaud.
Sramana Mitra: At this point, you had a bunch of customers. You had validation. Did your venture fund write you a check? Joe Kinsella: They did not. Along the way, I had a series of advisors. I had six advisors. The goal there was to really find people who complemented my skills. I had just
Sramana Mitra: Can you backtrack for me for a second and answer a couple of questions before we get to this point? I have a bit of a gap in the process here. You said you were running a bunch of experiments and one of them turned into this situation. How many such experiments around
Sramana Mitra: What year are we now? Joe Kinsella: 2012. Sramana Mitra: What was the relationship with Northbridge? Is that the company that had funded the company that you went to work for? Joe Kinsella: Yes, Northbridge was one of the investors in Silverback. One of the partners there, Jeff McCarthy, was on the Board
Sramana Mitra: Did you go work for Dell? Joe Kinsella: I did. I like to tell people that I spent three years at Dell, two of which I can explain because I was under a contract. I wasn’t sure why I stayed the third year. Dell is a great company, but I’m a software person. Sramana