SM: Kevin, let’s start with some historical perspective of Ariba. You joined the company after it went public, correct? KC: Ariba was a company that was one of the founding members of the dot-com explosion that occurred in the mid to late 1990s. It was focused on helping organizations optimize a business process. The process
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SM: I talk to a lot of SaaS companies and have noticed that there is a big trend in terms of near-shoring. A lot of companies are moving to affordable areas such as Montana, Wyoming, and Tennessee. You can get good labor arbitrage within the United States. RR: We do have a second sales center
SM: Aside from educating your potential customers, what else governs your growth? RR: We are a very profitable company. Our guidance for 2009 is an 18% operating margin. We have delivered a balanced growth and profitability model to our investors. I could take profitability down to zero and put that money into sales and marketing
SM: What does a corporate department pay to use your service? RR: It depends on size. For the mid-market, meaning companies ranging from $5 million to $500 million in revenue, on average pay us $9,000 to $10,000 per year in annual subscriptions. The range can start as low as $3,000 per year and it could go
SM: I am assuming you raised a second round. When was that? RR: We then raised a second round of $12 million. That was in the fall of 2000. It was only eight months later. Our valuation increased during that time by five times.
SM: Was it a software-as-a-service offering? RR: When we launched the product in 1997, we did it on the desktop. There was no SaaS model back then. We sold it as a desktop application from 1997 to 1999.
SM: Why did the deal fall through? Sounds as though they had commitment issues. RR: We never got a good answer regarding their rationale for cancelling the deal.