Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 4)

SM: You’re located in Bangalore? SD: The main sites are Bangalore and Pune, but we do have satellite offices in Mumbai and Delhi, Gurgaon. SM: Is there any thought in the company to look at other cities, more heartland cities, lower cost destinations? SD: Within India, do you mean?

Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 3)

Sramana Mitra: Do you sometimes do product development work for smaller companies for equity? Sanjay Dhawan: We did … not for equity per se, but it would be more from a risk and reward standpoint. We structure the engagement model where a portion of the payments are tied to either achieving certain outcomes or a

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 2)

Sramana Mitra: Let me ask my question again now that you’ve provided context that would be helpful for our readers about what you do. Let’s say Salesforce.com or IBM or a company like that is trying to make a decision about what are they going to build in-house and what are they going to outsource

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 1)

In the early days of software, using it was as simple as buying a licensing agreement, and then uploading the software to each employee’s desktop. The evolution of computers is moving at such a rapid pace that in order to keep up, companies have to refurbish existing software to accommodate employees who are no longer

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1Mby1M Deal Radar 2011: iOffice Corp, Houston, Texas

There will be a need for companies that provide facility management services as long as people need to go to work. Companies like the Houston, Texas–based iOffice Corp are valuable not only because organizations have to provide comfortable, functional workplaces for their employees, but because iOffice in particular makes it easy and affordable for them to do

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1Mby1M Deal Radar 2011: AppRiver, Gulf Breeze, Florida

AppRiver — featured in this blog in 2009 — like Agiliance, finds itself once again on Inc. Magazine’s 2011 500|5000 list. Over the past two years, the company, which was founded in 2002 by CEO Michael Murdoch and CIO Joel Smith, has more than doubled its 2007 revenue of $11.4 million to $27.9 million, giving AppRiver a three-year

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1Mby1M Deal Radar 2011: Acumatica, Bethesda, Maryland

According to CIO.com, enterprise resource planning software (ERP) is designed to integrate the functions of a company’s various departments into a single unified software program running off of one database to facilitate the sharing of information. Such integration cuts down on errors and saves time, particularly in regards to patients’ medical histories. Since the advent

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What’s Next For Salesforce.com?

SaaS customer relationship management (CRM) vendors Salesforce.com and RightNow recently reported second quarter results that beat estimates. Salesforce.com has been on an acquisition spree, acquiring eight companies over the year. What will be its next move? Let’s take a closer look.