Mark Mader: The second piece is a fundamental shift away from how Google Spreadsheets and Excel store their data. When we think about work and tracking items, we don’t think about it as a collection of cells as you have in a spreadsheet. We think about it as a unit of work. A row within
Mark Mader: One of the categories that really took quite some time to move was one of the biggest ones, the Office Suite. As we look at all the different categories that are forming today, many of them have direct analogs to the pre-cloud world. One of the things that we found fascinating was that
This conversation takes our coverage of the cloud-based productivity space further. Sramana Mitra: Mark, let’s introduce our audience to yourself as well as Smartsheet. Mark Mader: I’m the CEO of Smartsheet. We are a Software-as-a-Service provider that serves about 40,000 businesses today in over 150 countries. The category of solution that we provide is enabling
Sramana Mitra: What is the volume of data related to healthcare plans that flows through a payer’s systems? Mike Byers: Large payers process claims transactions of tens of terabytes of data per year. Analytics would be higher. By 2015, the waves of Medicare claims data will explode from 370 terabytes to 700 terabytes.
Sramana Mitra: Let’s say one of your clients – IBM, for example – wants to use this big data infrastructure to understand how to respond to their responsibilities [as laid out] in the Affordable Care Act. Is that correct? Mike Byers: No. I was referring to insurance companies. But let’s look how an employer will
Sramana Mitra: Talk about the data itself. What is in the data, and what are you doing to handle these big data problems? Mike Byers: The data we manage and collect plays into an entirely new component of the business a fairly substantial opportunity that is in front of us today. The data we refer
Sramana Mitra: In terms of actionable conclusions that came out of this normalizing and big data processing work, what were the highlights of what you were able to do with that data? Mike Byers: The activity itself shaved off a considerable amount of time that the client was spending just preparing for their open enrollment.
Mike Byers is the chief executive officer of HighRoads, a company that helps its clients with benefits plan management and healthcare compliance through its cloud-based SaaS offering. Mike has studied at the University of Massachusetts at Amherst’s Isenberg School of Management and has more than 30 years of experience in finance and software. In this