Sramana Mitra: Product life cycle management is an area we haven’t heard so much about in our cloud computing series. We haven’t really heard much from that field. I worked a lot in that area in the early part of the past decade because I was doing a turnaround of a company that did PLM
Sramana Mitra: What about customer service; how do you handle this? Jay Leader: We do have customer service, and we have internal applications we use for this. We use RightNow technologies to manage customer service operations. Part of the call center is outsourced, but we do oversee service issues, obviously, and we mine the service
By Sramana Mitra and guest authors Siddharth Garg and Rahul Nagpal About iRobot iRobot designs and builds robots that make a difference. iRobot was founded in 1990 when Massachusetts Institute of Technology roboticists Colin Angle and Helen Greiner teamed up with their professor Dr. Rodney Brooks with the vision of making practical robots a reality.
Imagination Engines, Inc. (IEI) is a rapidly expanding company based upon a new and patented artificial intelligence paradigm called the “Creativity Machine,” wherein artificial neural networks autonomously engage in brainstorming sessions with one another to invent new ideas and plans of action. People such as Dennis Bushnell, NASA Langley’s chief scientist, have called this idea
Yesterday, I met Samay, one of the proud parents of Acyut, the humanoid robot at BITS. Samay, Arpit and their team members are in the Bay Area to participate in the robogames in San Francisco.