Sramana Mitra: What are the dynamics on the logistics side? Rob Keve: There is quite a lot there for two reasons. One is consumers have expectations. We’re all sensitized by what the domestic experience is. We all want cheap or free shipping, and we want it to be quick. A lot of that expectation translates
Sramana Mitra: How do you charge? Rob Keve: We charge a subscription. We’re a software platform. We should not be a pure revenue share. You pay the subscription and can use it for one country or 200 countries. We have many different modules and you can access all of them as much as you like.
Cross-border commerce is cumbersome. Rob explains why, and how he is addressing the issues. Sramana Mitra: Let’s start by introducing our audience to Flow Commerce and to yourself. Rob Keve: I am the Co-Founder and CEO of Flow Commerce here in Hoboken, New Jersey. Flow Commerce is a turnkey solution to help any online merchant