By Sramana Mitra and guest author Shaloo Shalini SM: I think when you talk in terms of e-mail or CRM, the basic e-mail or CRM, these are horizontal functionalities. You would definitely have an advantage if you use somebody else’s solution that has been built, tested, and scaled, and something that is scalable on this
By Sramana Mitra and guest author Shaloo Shalini SM: Let me make sure I got this right. You are saying that you are not excited about what the vendors are doing to cater to your particular business process requirements in higher education? RS: Not really, but I am excited about the fact that hardware and software are coming
By Sramana Mitra and guest author Shaloo Shalini SM: In addition to e-mail, what other workloads at Westmont College have you moved to the cloud? RS: We followed that with other projects based on community input here at Westmont. Another thing we really wanted to get right was wireless. When I arrived, the existing wireless
By Sramana Mitra and guest author Shaloo Shalini SM: What e-mail system did Westmont College use before IT started exploring cloud-based solutions? RS: We were using Postfix. It is an open source–based product, but our e-mail scale had grown so dramatically over the years and the storage behind it was getting problematic.
By Sramana Mitra and guest author Shaloo Shalini In the multibillion-dollar market of higher education in the United States, we see an interesting trend whereby a combination of IT people and college communities are playing the role of an active “lead user” and using the cloud computing paradigm to make campus life simpler and information