Sramana Mitra: What is the cost implication of all this? What does it cost to deliver this level of service? Rafael Zakinov: By working with a third-party logistics provider, there’s obviously a lot of advantage. Amazon has the advantage because they’re a goliath. A startup might not have that capital and scale to achieve multiple
Sramana Mitra: If an e-commerce vendor is trying to choose between you and another third-party logistics vendor versus Amazon, what is the case for choosing you? What is Amazon lacking? Rafael Zakinov: First of all, Amazon does not provide any customization to the process. They don’t allow you to brand the packaging. Everything must ship
Amazon is setting the bar very high for e-commerce merchants in terms of delivery. Read how the industry is responding. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Ruby Has. Rafael Zakinov: I’m the Founder and CEO of Ruby Has Fulfillment. We’re an e-commerce-focused fulfillment company. We’re based out