SM: Out of 5.2M small businesses, only 800,000 are using a software service for payroll? JH: It is under 16%, and that is why this is an attractive space because it is un-penetrated. All 5.2M of those people have some solution, but our belief is that a lot of them are doing it manually and
SM: Okay, so August Capital funded Series B and you came in after Series C? JH: No, actually I came in 2005, after Doll Capital had done a series D, and put in another $9M. SM: How far along was the company when you arrived? JH: We had 60-70 people, and about 13,000 customers. SM:
SM: A key issue with small business facing products is how do you reach your customers, give that it is such a fragmented market. What did Intuit do? JH: It was a direct marketing play. Historically, as computers came down from the enterprise level (the IBMs of the world), they went to the mini computer