SM: What was your response to the customer demands? We created a suite of solutions. We bought Accord Networks which we felt was the best multipoint conferencing network. Then we had the endpoints in the multipoint. From within we built an IT application called GMS, which allowed us to run all of the equipment. We
By Abhijit Nadgouda, Guest Author What do you think of when you hear the word outsourcing? I think of something that it is not. Traditional outsourcing is defined as contracting with another company or person to do a particular function. Many of us do this for two primary reasons: * We give it to the