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quality control
Deal Radar 2010: HyperQuality ,Seattle, Washington
Posted on Tuesday, Apr 27th
When you make a customer service call and hear, “This call may be recorded for quality assurance,” that may be HyperQuality. The company listens to customer service calls and digs for patterns, trends, red flags, and important business intelligence that can affect company performance. It also specializes in working with clients who have outsourced to determine
