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HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
quality assurance
Deal Radar 2010: HyperQuality ,Seattle, Washington
Posted on Tuesday, Apr 27th
When you make a customer service call and hear, “This call may be recorded for quality assurance,” that may be HyperQuality. The company listens to customer service calls and digs for patterns, trends, red flags, and important business intelligence that can affect company performance. It also specializes in working with clients who have outsourced to determine
Deal Radar 2009: uTest, Massachusetts
Posted on Monday, Oct 12th
This blog has covered various aspects of outsourcing in some depth; today we turn to a business model that is at the crossroads of the older outsourcing model and the growing preference for on-demand and SaaS services. uTest uses crowdsourcing for its customers to test their Web, desktop, and mobile applications through a large community
