Sramana Mitra: Talk to me about revenue ramp. You talked about hitting $1 million in 2009. How did the business accelerate from thereon? What were the drivers? Philippe d’Offay: We’re a four-time Inc 5000 nominee. That is one distinction that we’ve had. Last year, we generated $6.4 million in revenue. From 2009 to 2015, there was
Sramana Mitra: What you described is a very interesting organizing principle for organizational behaviour. Philippe d’Offay: It was fascinating. I’m one of those people who can’t just stop thinking about identifying the solution to the problems. Sramana Mitra: When you figured this out, you were able to put back the right dynamics in place? Philippe
Sramana Mitra: After you moved to the Bay Area, what were the next major strategic moves? Philippe d’Offay: After moving to the Bay Area, we had a product that physicians were very happy with. We were cash flow positive for four straight years. I talked about almost being bankrupt when we were in Atlanta. The
Sramana Mitra: What was the journey like in 2001 to 2007? It was slow as you are pointing out, but were you still getting customers? What was the sustaining strategy during that period? Philippe d’Offay: At that time in healthcare, the consolidation hadn’t quite begun. There was this very strong entrepreneurial spirit in healthcare. We were
Sramana Mitra: There a lot of people trying to do the solution that you’re describing – this central electronic health record of a patient. Can you help me understand when you started this company, what was the competitive landscape like, and how has that competitive landscape evolved over the years as you have been in this business?
Sramana Mitra: What happens in 1998? Philippe d’Offay: You have to go back a little bit because the two questions overlap with one another. There’s a lot of news lately about medical errors. According to a Johns Hopkins, more than a quarter million patients die due to medical errors a year. In 1991, my grandfather
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. Philippe has turned ~$300k of friends and family investment into a $6.5 million ARR business. Read on to learn how. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?