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patni
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 8)
Hiro: I think this concept of empowerment is a really good point. I have not been here so long, but I think that now we are moving toward a more collaborate management style. It’s something that I’ve noticed quite a bit. The leadership takes input, and then they encourage people and try to build consensus.
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 7)
By guest author Tony Scott Tony: Do you think [this idea of being more about the human touch] is happening now? Because that also changes the way you sell and deliver services overall. Five years in the future, will the mix of delivery people and customer interface people going to change in terms of where
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 6)
By guest author Tony Scott Hiro: The dual nature of the cloud is where we spend a lot of time with the customers, saying, Okay, we can deliver in the cloud. Yes, that will create greater efficiency, but there’s also this other side where the technology itself can make you more efficient – it can
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 5)
By guest author Tony Scott Tony: In terms of the percentage of the business that you have right now, I assume that some is driven primarily by labor rate arbitrage. Obviously, labor rate arbitrage is a component of everything, but how much do you think of your business now is still more pure labor arbitrage
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 4)
By guest author Tony Scott Naresh: So, once again, it’s giving people permission to say it’s okay to be different, and it really is because we believe that diversity of thought, diversity of mind is going to get us further in the end. I would say that it’s the idea of having permission to do
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 3)
By guest author Tony Scott Tony: I think the thing to look at when you talk about cultural issues is that you have to build a team from the top all the way down, and the culture has to work all the way down. Naresh: Right. Tony: It also has to be a culture that
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 2)
By guest author Tony Scott Tony: Size is a phenomenon that is not only related to outsourcing companies. When I was at A.T. Kearney, we did a marketing survey on the perception of clients and potential clients around consulting services organizations. One of the key things we found is that because clients have a very
Outsourcing: Naresh Lakhanpal And Hiro Notaney Of Patni Computer Systems (Part 1)
By guest author Tony Scott The outsourcing series makes its return with this ninth interview, in which I am talking with Naresh Lakhanpal, executive VP and president, Americas, and Hiro Notaney, VP of marketing, of Patni Computer Systems. Patni offers IT services, product engineering services, customer interaction services (CIS), business process outsourcing (BPO), and infrastructure management
