Bootstrapping to $6M from Durgapur, West Bengal: Pinnacle CAD CEO Bimal Patwari (Part 3)

Sramana Mitra: Once you received your first order, what were your next steps? Bimal Patwari: Immediately I found a team of four people from the students I had trained. I had one experienced person, and the rest were my top students. I used that team to get us started. All of the architects typically work

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Bootstrapping to $6M from Durgapur, West Bengal: Pinnacle CAD CEO Bimal Patwari (Part 2)

Sramana: During the five-year period that you ran the computer-aided design (CAD) training program, what kinds of business were you able to build? What was the revenue level like? Bimal Patwari: My father gave me five lakh rupee, which was about $12,000. I always believed in myself, and I always pushed myself to be the

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Bootstrapping to $6M from Durgapur, West Bengal: Pinnacle CAD CEO Bimal Patwari (Part 1)

If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.  Sramana: Bimal, let’s start with your personal story. Where does your entrepreneurial journey begin? Bimal Patwari: I went to college at IIT Kharagpur where I studied electronics, and then did mygraduate work in marketing and finance at the Indian Institute of Management, Lucknow.

Outsourcing: Josh Lieberman, Co-Founder of KMS Technology, Atlanta and Ho Chi Minh City (Part 5)

Sramana Mitra: What is the entrepreneurial landscape in Vietnam like? Josh Lieberman: It’s pretty interesting. For example, there’s a company by the name of VinaGame. I think the market cap is extraordinarily large, hundreds of billions of dollars. And there are other companies. From an entrepreneurial standpoint, a lot of the entrepreneurial energy is focused

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Outsourcing: Josh Lieberman, Co-Founder of KMS Technology, Atlanta and Ho Chi Minh City (Part 4)

Sramana Mitra: How easy or difficult is it to find that kind of client relationship talent in Vietnam? Josh Liberman: It is obviously, more difficult to find that than it is a Java developer or a quality assurance (QA) engineer. We’ve been working in Vietnam for 12 years, so we’ve built up a vast network

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Outsourcing: Josh Lieberman, Co-Founder of KMS Technology, Atlanta and Ho Chi Minh City (Part 3)

Sramana Mitra: That’s the real winning story. Josh Lieberman: Absolutely. SM: In India, no matter where you are … in the big cities, you’re looking at 30% attrition. In the smaller cities, you’re looking at 20% attrition. That’s the real problem. If you’re looking at below 5% attrition, that is the real winning story.

Outsourcing: Josh Lieberman, Co-Founder of KMS Technology, Atlanta and Ho Chi Minh City (Part 2)

Sramana Mitra: Now we understand the positioning of the company. Tell us, what is the unique selling proposition (USP)? Within outsourced product development, what is your company’s USP? How do you differentiate, and what do you pitch that is compelling to your customers? Josh Lieberman: Up to now we have had zero sales or marketing.

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Outsourcing: Josh Lieberman, Co-Founder of KMS Technology, Atlanta and Ho Chi Minh City (Part 1)

Founded in 2009, KMS Technology partners with clients that range from startups to Fortune 500 companies to provide software development services such as research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. Sramana Mitra: Hi, Josh. Let’s start with some background about you and KMS Technology. Josh Lieberman: I’ll

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