Forbes has some scary statistics on the salary hike rate in India. The 2007 rate is 15.1%, up from 14.4% the previous year. 2008 forecast: 15.2%. This is the fifth consecutive year of salary growth above 10%. Good lord! Is Death of Indian Outsourcing all that far out?
SM: What is your channel strategy? Direct in the enterprise, Telesales for SME? MG: Very close. At the enterprise it is a direct sales force, distributed globally. In SME, it is telesales, our own telesales team. We have a lot of partners we do business with where we get a fee for transacting through our
SM: What was your role at PeopleSoft? MG: PeopleSoft was a complete software shop. They had no processes or culture of customer service from an implementation point of view. They did not have a good relationship between people who wrote the software and the people who implemented the software. Initially I started running North America,
Here’s a scary piece from Business Week: Are H-1B Workers Getting Bilked? addressing the issue: Overseas outsourcing companies are accused of underpaying foreigners on work visas—and hurting U.S. wages. Is there anyone among our readers who have direct experience with this? I thought this kind of under-wage body-shopping had ceased in the early nineties …
“Are you kidding? No way!” In 2008, the IT and IT enabled services (ITES/BPO) industries are supposed to be the major drivers of India’s economic growth. According to Nasscom, the two industries combined will employ 4 million people and account for 7% of GDP and 33% of foreign exchange inflow. The death of this industry
Is Accenture (ACN) still in the body-shop business model? Yep. Why ruin a good thing when it’s working, some would ask. And India continues to be a strong leverage point for Accenture’s outsourcing activities, with a new consulting center opened in the last quarter. This was also reflected in the 40% increase in staff being
The general feeling of the West has been that the rise of the rupee would slow down the immense growth of business being funneled into India. The reality is that growth continues to boom in India, barely slowed by currency exchange rates. The short term looks alright for Infosys (Nasdaq: INFY). Infosys’ Q3 revenues posted
Did you know, China now offshores manufacturing to Vietnam? If Pakistan behaved itself, may be India would start offshoring some call-centers over! In 2008, outsourcing, offshoring and globalization are likely to continue as major trends. Rising wages in the most popular offshore centers (especially Bangalore), are eroding the cost advantage that drove this business to