By guest author Tony Scott A Dialogue on Building a Global Culture Tony: So, do you think that companies below the size of Infosys, Tata, CSC and others are really going to a multinational and global approach on their teams? I think if you go one level below, it’s very difficult or even impossible for
By guest author Tony Scott Global Challenges to India’s Dominance in Outsourcing – Is China a Threat? Tony: I am interested to know your opinion on how this will shake out in the future. You have the perspective of working within both non-Indian and Indian outsourcing companies –what is your take on all this? Vivek:
By guest author Tony Scott Does “The End of Software” Demand New Leadership Skills? Tony: My friend Tim Chou, who set up Oracle’s on-demand applications business, wrote a great book called “The End of Software” about how software will be sold and delivered in the future. Do you think that we are starting to see
By guest author Tony Scott SaaS, the Cloud, and Changing Customer Expectations Tony: How are your customers adapting to the world of SaaS and cloud computing? Are they asking for a different approach than what you have provided in the past? Vivek: Customers are looking at from this way: “Can you take the application, take
By guest author Tony Scott SaaS and Its Impact on Outsourcing Tony: So how do you see SaaS and cloud computing ultimately driving the IT landscape, and how will that impact outsourcing companies? Vivek: SaaS is definitely beginning to establish itself. It’s a little too early to call a win on the cloud front, but
By guest author Tony Scott Managing in a Virtualizing World Tony: There has obviously been an increase in labor costs over the past few years in India and in other world sourcing locations. But labor costs seemed to have risen faster in India particularly, at least for the IT outsourcing side and also for business
By guest author Tony Scott CSC’s Entry into Commercial Outsourcing Tony: CSC wasn’t really deep in the commercial space at that time, were they? Vivek: That’s right. My first question to CSC when they approached me was: “Why CSC?” I was settled at IBM, and I had no desire to leave there. But the more
By guest author Tony Scott I recently interviewed Vivek Chopra, one of the early employees of Wipro, former head of IBM’s Daksh services business in India, and now president of CSC’s India operations. Vivek has a long and deep history in the IT industry in India and in the global outsourcing and off-shoring arena. His