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outsourcing
Thought Leaders in Outsourcing: Interview with John Meyer, CEO of Arise Virtual Solutions (Part 3)
Sramana Mitra: I think there is a huge unmet need of women looking for flexible jobs while raising children. This is a category that is under-served and is looking for work, and looking for ways to make money and raise families. That is why it doesn’t surprise me that this is the bulk of your
Thought Leaders in Outsourcing: Interview with John Meyer, CEO of Arise Virtual Solutions (Part 2)
Sramana Mitra: You are providing a certain set of outsourced services to small businesses. Is that the business? John Meyer: We actually do crowdsourcing. We strike a relationship with a very large telecom company. They say, “I have a need to have people answering their phones for me, either in customer service or in technical
Thought Leaders in Outsourcing: Interview with John Meyer, CEO of Arise Virtual Solutions (Part 1)
John Meyer is the CEO of Arise Virtual Solutions, a leading company in the outsourcing/crowdsourcing industry. Arise connects individuals and companies with other companies to provide services such as customer service, sales, or technical service. John has previously served as CEO for Acxiom and as president of the Global Services group of Alcatel-Lucent, and he
Thought Leaders in Outsourcing: Interview with David DeWolf, CEO of 3Pillar Global (Part 7)
Sramana Mitra: But you have to be careful. Remember what happened in the media industry. All newspapers started giving out content free. At the beginning they hadn’t done that. If they had given some content free and had the kinds of payrolls and paid content strategies [they do now], giving some of it free and
Thought Leaders in Outsourcing: Interview with David DeWolf, CEO of 3Pillar Global (Part 6)
Sramana Mitra: Based on what we have discussed so far, what trends are you observing and aligning yourself with? David DeWolf: The biggest trends we are looking at are the trends of what traditional industries are doing. As we look at product development services, what we are noticing is that more and more traditional industries
Thought Leaders in Outsourcing: Interview with David DeWolf, CEO of 3Pillar Global (Part 5)
Sramana Mitra: How do the dynamics compare with Romania and Noida, for example? David DeWolf: What you find are different strengths in different areas. There is a very long history in India of doing outsourcing, but that history is also typically from the IT outsourcing and more about the operational aspects of IT rather than
Thought Leaders in Outsourcing: Interview with David DeWolf, CEO of 3Pillar Global (Part 4)
Sramana Mitra: Can you mention some clients specific to the media industry? David DeWolf: In addition to PBS, we have a company called Grab Networks. They are a very innovative company that was doing media sharing online. Acetrax, which is a European equivalent of Netflix and was acquired by Sky TV, is a client of
Thought Leaders in Outsourcing: Interview with David DeWolf, CEO of 3Pillar Global (Part 3)
Sramana Mitra: How much of that are the clients willing to let you drive? David DeWolf: We see it all the time. What we do not get into is the business strategy part of it. Companies are looking for us to partner with them, to ask the right questions, to help flesh out the revenue
