categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
outsourcing
Outsourcing: Lalit Dhingra, President Of NIIT Technologies (Part 5)
By Sramana Mitra and guest author Aditya Modi Lalit Dhingra: The people who are doing BPO work in Manila want to venture into IT, too. Sramana Mitra: But they are different skill sets. If you want to do IT software development, you need a higher level of skills than if you are doing pure BPO
Outsourcing: Lalit Dhingra, President Of NIIT Technologies (Part 4)
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: But that is true about TCS as well. TCS also has insurance clients, and so does Wipro. Lalit Dhingra: The difference is when you run and you compete, somebody wins, right? I am losing only because somebody says I want to give it to a
Outsourcing: Lalit Dhingra, President Of NIIT Technologies (Part 3)
Sramana Mitra: One of the things about domain knowledge is that in IT-specific projects, the data structure is specific to that business. So, you do need an understanding of the business to even define its data structures and workflows. Lalit Dhingra: That is correct. That is very straight business. But if you want to add
Near-shoring And U.S. Policy
Last month, I had breakfast with Scott Case, CEO of Startup America, and we then started working with the organization. Here is my recent guest column for Startup America. One thought that has come to me frequently is that the U.S. is simply not doing enough to take advantage of the nearshore outsourcing trend that has
Outsourcing: Lalit Dhingra, President Of NIIT Technologies (Part 2)
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: So, fifteen to 20% of the new hires every year for NIIT come out of this GNIIT program? Lalit Dhingra: The GNIIT, or wherever we do training for NIIT. SM: How many graduates does NIIT’s GNIIT program produce every year? LD: There are 2,000 training centers
Outsourcing: Lalit Dhingra, President Of NIIT Technologies (Part 1)
By Sramana Mitra and guest author Aditya Modi About NIIT Ltd and NIIT Technologies NIIT began an education company in the area of IT and was early proponent of IT and IT-enabled services in India. Later, it moved ahead in the outsourcing field with a backward integrated setup. Over two and a half decades, the
Outsourcing: Chris Coles, President And CEO Of HyperQuality (Part 5)
By Sramana Mitra and guest author Aditya Modi Sramana: It yours still largely a service business? Chris: Yes, it is. Sramana: What do you see happening? Given the trends you’re seeing and given your division or the product map you are operating with, how do you see the business evolving? Are you seeing more of
Trend: SaaS-enabled BPO
Otherwise known as technology-enabled service, the practice of offering not only software as a service, but also the people who can execute on those services with specialized skills and training, is becoming increasingly prevalent. This gives rise to a new breed of outsourcing: highly specialized, high value, and differentiated outsourcing with interesting technology nuances. The best-known
